Add Case - more details

Learn more about adding case searches to the iComply platform.

To add a new Case, click on Add Case under the Case Management header. This will take users to a pop up: ‘Add Search’. From here, users can add the screening profile they would like to use which is drawn from the risk screening profile settings, handled in the Compliance area of the Administration page.

Users then add the Search Terms - a name, and optionally the birth year and a country for the Entity searched.

Clicking +Add New Search Term will also bring up an additional row to include in the search. The user can also toggle on or off the Ongoing Monitoring button. The platform will automatically run the search daily for one year if the button is toggled on.

Users can opt to adjust the Search Fuzziness, which determines how strictly to adhere to the exact spelling of the search term. 0% Fuzziness may miss some potential hits, while 100% Fuzziness may return more false positives. The default is managed by the risk screening profile.

Next users can specify the entity type to include in the search parameters.

Users can specify which sources to include in their search, such as Sanctions Lists, Lists of PEPs and Adverse Media, however these would be prepopulated by the selected risk screening profile.

Finally, users have the option to attach an existing case to the search.

The user then clicks Submit to complete the search and add the new Case. After it’s added, clicking the newly added row will bring the user to the Case Details page for the record.