🌀
iComply Customer Documentation
  • iComplyKYC Platform Guide
  • Guides
    • General
      • Home Page
      • My Work
      • Update Personal Information
    • iComplyKYC
      • Entity Management
        • Natural Person KYC Profile
          • Entity Information
          • Identity Documents
          • Biometric Authentication
          • Supporting Documents
          • Risk Screening
          • Natural Person Request Client Update
        • Legal Entity KYC Profile
          • Legal Entity Information
          • Legal Entity Addresses
          • Legal Entity Affiliated Entities
          • Legal Entity Documents
          • Legal Entity Request Client Update
        • CSV Downloads & Uploads
        • Affiliations
        • Entity Management Tips
          • Obtaining Additional Information from Clients
        • Reports
          • What's Included in Reports
      • Case Management
        • Add Case - more details
        • Case Details
        • Managing an Open Case
        • Examining a match
          • More about Listings
        • Potential, Unknown, Rejected, and Accepted statuses
      • General Platform Functionality
        • Comments
    • Administration
      • Account
      • Settings
        • Emails
      • Automations
        • Auto Acceptance
        • Auto Assignment
        • Entity Profile
      • Compliance Settings
        • Risk Levels
        • Risk Scoring
        • Supporting Documents
        • Screening Profile
      • Files Management
        • Reports
        • CSV
      • User Management
        • Search and Filter -User Management
        • Invite User
      • Webhooks
      • Portal Management
        • Setting Up Natural Person Modules
        • Setting Up Legal Entity Modules
    • Portals
      • KYC Natural Person Portal
      • KYC Legal Entity Portal
      • Internal Service Portal
  • Troubleshooting
    • Login Issues
    • Manual Review Required Issue
    • Entities Not Running Risk Screening
    • CSV Upload Errors
    • Fallback to Selfie Issue
    • Portal-Based Tags
  • Use Cases
    • For Designers
      • Figma Integration
    • For Engineers
      • GitHub Integration
    • For Support
      • Intercom Integration
      • Page 1
  • Extras
    • Keyboard Shortcuts
Powered by GitBook
On this page
  1. Guides
  2. iComplyKYC
  3. General Platform Functionality

Comments

The Comments section holds all comments submitted on a given KYC Subject. Some appear automatically due to updates to a Case or Entity and others users can add themselves.

PreviousGeneral Platform FunctionalityNextAdministration

Last updated 3 years ago

To add a comment, users can click the ‘Add Comment’ button and a pop up will appear.

Users can reply to, edit, and delete their own comments. All comments are timestamped based on when they were created. Comments will appear newest first and users can access older comments by clicking the back arrow.