> For the complete documentation index, see [llms.txt](https://docs.icomplyis.com/product-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.icomplyis.com/product-docs/guides/icomplykyc/case-management.md).
# Case Management
**Search Case (1):** To search for a case, enter text into the search field. The search will include any appearance of the character string. For example, AND would return ‘Andrew’, ‘Sandra’, or an organization with ‘and’ in the name.
**Filter Cases (2):** Filter cases by specific fields.
**Batch Action(3):** Select multiple entities to action at once.
**Add Case (4):** To create a new Case, use the Add Case button.
**Attach User (5):** Attach an existing user to a Case by clicking the ‘+' icon. Click here for more information on attaching users.
**Delete Case (6):** Click the 'X’ button to delete a Case. Read more about the delete button here.
**Potential Risks** within a particular Case are circled in red.
## Manage existing cases
Clicking the row of a Case will bring you to the Case Details page. Details, potential matches, and relevant comments will display here. Read the corresponding article for more information on managing cases:
**Reports** for cases can be downloaded by clicking the "Request Case Report" button within the relevant case. The report is currently available for download in both PDF and DOCX format.
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